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HUMAN RESOURCES OUTSOURCED SERVICES GUIDE
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All monthly subscriptions can be upgraded to accommodate higher-level needs at any time. Subscriptions can be downgraded or cancelled at any time with 30-days' notice to ensure a proper transition period, but our hope is to build a long-term ongoing relationship you can count on for years to come!
CRAVE HR PACKAGES Crave HR Presence PackageIncludes employer-branded advisory, administrative, and employee facing HR services such as: •Evaluating, revising, and proactively maintaining HR functions on a part-time,continuous basis.•Monitoring a dedicated HR@company.com email address.•Participating in internal communication channels (e.g., Slack, Teams).•Participating in regularly scheduled Leadership Meetings to provide strategic HRinsights.•Participating in regularly scheduled Staff Meetings to provide HR insights on anemployee-facing level.•Regularly scheduled office hours.•Regularly communicating company announcements and changes in personnelpolicies and procedures to employees.•Acting as a resource and contact person for employees for any HR-relatedmatter.•Optional weekly one-hour strategic Human Resources meeting.
Crave HR People PackageIncludes advisory, administrative, and employee facing HR services such as: •Providing one-off employee assistance, including onboarding, offboarding, exitinterviewing, termination meetings, and payroll inquiries.•I-9 processing including certification, E-Verify, reverification, and storage.•Implementation and ongoing maintenance of Employee Benefit Plans and HRIS/Payrollsoftware.•Identifying internal Human Resources Process improvement opportunities andspearheading improvement efforts.•Employee access to the Crave HR Help Desk, a secure online portal where they cansubmit their HR inquires and it will be routed to a certified CraveHRO professional.•Conducting employee investigations and making impartial recommendations whennecessary.•Preparing and participating in employee Performance Reviews and PerformanceImprovement Plans (PIPs).•Implementing employee recognition programs.•Participating in one-off company meeting and events, as scheduling allows, such asannual Open Enrollment, Holiday Party, Leadership Meetings, EOS off-sites, etc.•Administration and tracking of required and optional training.•Administration and tracking of paid time off and leaves of absences.•Delivering Human Resources communications to employees on behalf of the employer.•Developing compensation structures, bonus plans, employee incentives, etc.•Traveling to on-site or off-site meetings as needed and scheduling allows.•Optional weekly 30-minute / or bi-weekly 1-hour strategic Human Resources meeting.
Crave HR Administrative PackageIncludes advisory and administrative HR services such as: •Acting as a sounding board and advisor for executives and people managers onemployee relations matters.•Payroll processing through the client's preferred payroll software.•Execution of administrative Human Resources tasks such as managingemployee changes, UI/WC claim submissions, responding to employer notices,etc.•Maintenance of personnel files.•New state registration assistance with third party vendor.•Customizing Human Resources documents such as job descriptions, offer/termination letters, performance improvement plans, and other common employerdocuments.•Drafting Human Resources communications to employees for the employer to deliver.•Identifying internal Human Resources Process improvement opportunities and assist inimprovement efforts.•Optional monthly one-hour or semi-monthly 30-minute strategic HumanResources meeting.
Crave HR Advisory Package Includes advisory HR services such as: •Employer questions via email/phone for prompt and accurate HR advice.•Acting as a sounding board and advisor for executives on employee relations matters.•Comprehensive review and update of existing Human Resources policies and processes,including the creation of an Employee Handbook if needed.•Supporting compliance with federal, state, and local employment laws, includingperiodic update of the Employee Handbook.•Reviewing and editing employer-prepared Human Resources communications toemployees for the employer to deliver.•Annual harassment training reminder and draft communication for employeradministration.•Identifying internal Human Resources process improvement opportunities andcommunicating suggestions.•Recommendations on Employee Benefits Plans and HRIS/Payroll software.•Access to the CraveWave HR Client Cloud which includes the applications on thefollowing page:
All CraveHRO clients have complimentary access to the CraveWave HR Client Cloud, a completely customizable go-to resource for your HR and compliance needs. Save time and increase employee satisfaction with HR apps. Mitigate your exposures and remain compliant with Compliance apps. HR apps Custom Job Description Builder Job descriptions are such an important tool for your employees, but developing them can be stressful. The ‘Custom Job Description Builder’ helps you make the most complete job description so your employees can achieve their true potential, which ultimately contributes to the success of their business. Employee Cost Calculator Understand the complete picture of the true cost when hiring new employees. From compensation and benefits to recruiting, training, office equipment, and other costs, this easy-to-use calculator accounts for those typical expenses you may not necessarily think about when hiring a new employee. HR Self-Assessment Tool Analyze your human resource competencies to ensure you are creating an environment for employees to thrive. With this tool, you can access your HR management practices, employee relations, recruiting process, training and development process and more. Once a module is completed, explanations will be provided to highlight where improvements can be made. In-person Interview Question Builder Build a series of questions to help you learn more about a candidate during an in-person interview. Ensure that you are asking the right interview questions, as these are key to evaluating whether a candidate has the knowledge, skills, and qualities necessary to become a successful employee. Performance Review Builder Performance reviews are such an important tool for motivating employees and increasing their contributions to your business, but the process can be stressful. This tool generates performance appraisals based on an employee’s occupation, which can be customized with ratings and comments to describe performance issues. The customizable action plan will then help the employee improve their performance, so they can achieve their true potential while at the same time contribute to the success of the business. CraveWave HR Client Cloud Applications
Phone Interview Question Builder Build a customized set of phone interview questions to help you narrow your pool of job applicants. Ensure that you are asking the right interview questions, as these are key to evaluating whether a candidate has the knowledge, skills, and qualities necessary to become a successful employee. Salary Benchmarking Using this tool, you can search compensation and pay structure reports either annually or by the hour. What’s more, salary benchmarking survey information can be viewed and compared nationally, by state or within a state (narrowed by region or metro area). You will have access to salary data on over 800 job positions right at your fingertips. Sample Job Descriptions A well-written job description is one of the main ways you connect qualified applicants to positions at your organization. Using sample job descriptions, you can effectively and accurately highlight an employment opportunity to potential candidates. Total Compensation Statement Builder It’s easy for your employees to think of total compensation simply in terms of salary, but it’s so much more than that. This step-by-step tool generates a total compensation statement for you in minutes, which, in turn, helps you educate employees on the value of their benefits. Compliance apps ACA Reporting Simply generate Forms 1094/1095 by importing your completed workbooks. With ACA Reporting, you can even print your forms and file with the IRS or distribute to your employees—streamlining ACA compliance in three simple steps. Benefit Document Builder Staying in compliance with changing legislation can be complex. Simplify how you create and distribute required documents like ERISA compliant Summary Plan Descriptions (SPD), Wrap documents and more. Benefit Document Builder helps you quickly and easily create the required documents you need to stay in compliance. FMLA Advisor Easily understand your rights and responsibilities under the federal Family and Medical Leave Act (FMLA). The FMLA Advisor can assist in understanding notice requirements, valid reasons to leave, which employees are required to provide FMLA leave, which employees are eligible to take FMLA leave, and more. Federal Poster Advisor Whether your company is small or large, the U.S. Department of Labor (DOL) requires that you display a number of different posters in the workplace. Simply identify the required posters and generating a list of federal laws administered by the DOL, along with links to download printable posters with the Federal Poster Advisor.
Multi-State Laws Comparison Tool This tool is a convenient way for you to view and download labor laws in different states. If you have locations in multiple states, you may be concerned about which state labor laws apply to your business. This easy-to-use resource will generate side-by-side charts that you can use to compare and contrast state laws. Notices COBRA Notices Generator Satisfying your COBRA notice obligations does not have to be challenging. In 3 easy steps, create all 6 required COBRA notices. Compliance Notice Builder Produce custom benefits notices for any size company, saving hours of time and effort. When laws or corporate circumstances change, simply update the information and generate a new notice instantly. With Compliance Notice Builder, you’ll have the notices you need in minutes, plus distribution guidelines. Health Plan Compliance Calendar Just by answering a few questions about your health care plan, you can generate your own customized compliance calendar. Featuring a rolling list of federal compliance dates, monthly reminders and supplementary resources, you will have everything you need to remain informed, meet upcoming deadlines and generate the applicable notices. OSHA Log OSHA Log A turnkey solution that helps you track incidents, generate OSHA mandated reports and create forms—all in a secure, cloud-based environment with 24/7 access. Handbooks Employee Handbook Builder Create and communicate your organization’s HR policies and procedures quickly and conveniently. Generate custom employee handbooks, branded to any organization, by simply answering a few quick questions. State and federal content is available along with the ability to upload any custom content. Learning Learning Management System An interactive LMS that facilitates employee and manager training with professionally produced training courses. Stay on top of compliance and safety with this learning management system.